支持与联系 / Support & Contact

客户支持 / Customer Support

邮箱 / Email: support@unicampus.ai
我们会在工作日内尽快回复你的问题。
We respond to inquiries as soon as possible on business days.

举报与安全 / Report & Safety

遇到不当内容或骚扰，可在 App 内对内容/用户点击"举报"，或"拉黑"该用户。短剧：在播放页点「⋯」可以举报这一集或拉黑作者。我们承诺 24 小时内处置举报。
For objectionable content or harassment, use the in-app Report or Block function. For dramas, tap "⋯" in the player to report an episode or block its creator. We act on reports within 24 hours.

版权投诉 / Copyright Complaints

如果你认为 UniCampus 上的内容侵犯了你的版权，可以：

• 在 App 内对该内容点「举报」→ 选「侵权/抄袭」（UniCampus App 1.1.4 起会提示你填写被侵权的作品名称、权利人联系邮箱、原作链接（选填），并勾选权利人声明；旧版 App 和网页请用下面的邮件方式）；
• 或发邮件到 support@unicampus.ai，标题写「Copyright」，并写明：① 被侵权的作品；② 侵权内容在 UniCampus 上的位置（链接，或剧名和第几集）；③ 你的姓名和联系方式；④ 你是权利人或已获权利人授权的声明，以及所填信息真实准确的确认。

用户发布的短剧收到资料完整的 App 内投诉后会先暂停展示（同一投诉人短时间内投诉过多、或其投诉多次被驳回的除外）。每一条投诉我们都会在 24 小时内处理；用户发布的内容被暂停、下架或恢复时，我们会通知发布者，通知里不会附上你的邮箱。发布者认为投诉有误的，可以发邮件申诉，申诉内容（含联系方式）会转给投诉方。侵权投诉多次成立的账号会失去发布短剧的资格，并可能被封禁。完整规则见用户协议第 4.1 节。

If you believe content on UniCampus infringes your copyright, you can:

• In the app, tap "Report" on the content → "Copyright Infringement" (from UniCampus app 1.1.4 you are then asked for the title of your work, the rights holder's email and a link to the original (optional), and to check the rights holder statement; on older versions and on the website, use email below); or
• Email support@unicampus.ai with the subject "Copyright" and include: (1) the work; (2) where the content is on UniCampus (a link, or the series title and episode number); (3) your name and contact details; (4) a statement that you are the rights holder or authorized to act on their behalf, and that the information is accurate.

A drama published by a user is paused first when it gets a complete copyright complaint in the app (except complaints from someone who has filed too many in a short time or whose complaints have been rejected several times). We act on every complaint within 24 hours; when user-published content is paused, removed or restored, we notify the uploader without including your email. Uploaders who believe a complaint is mistaken can appeal by email; we forward the appeal, including their contact details, to the complainant. Accounts with repeated upheld complaints lose the ability to publish dramas and may be banned. The full rules are in Section 4.1 of the Terms of Service.

邮寄地址 / Mailing address: XIYOUJI LLC, 30 N Gould St, Ste N, Sheridan, WY 82801-6317, USA

账号与隐私 / Account & Privacy

账号注销：App 内「设置 → 危险操作 → 永久注销账号」（Settings → Danger Zone → Delete Account）；注销后哪些信息匿名化、哪些内容保留，见隐私政策第 4 节。
隐私问题：privacy@unicampus.ai · 隐私政策 · 用户协议